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Bruce, Here are my comments. I took what Tony and Bob did as a starting point, but have labeled this as my own since I'm not sure Tony and Bob would agree to my changes. There are a lot of SLA templates out there. See for example: http://its.ucsc.edu/about_us/smt/06_07/sla_template_final.pdf I don't have a lot of expertise in this area, but it seems advisable to start from an existing template of some sort rather than draft something from scratch. I think what we really have here is a call for comments rather than an actually ballot. If this is an actually ballot, I vote disapprove. I will not change my vote to "approve" until numerous changes are made, but mostly I want to know that the agreement I am voting on has received comment from IEEE IT (the service provider) and other stake holders. This should not be a unilateral agreement. Anyway, I hope the comments are helpful for evolving a baseline document that all parties can comment on. Best regards (and Happy New Year), Mat Matthew Sherman, Ph.D. Engineering Fellow BAE Systems - Electronics, Intelligence & Support (EI&S) Office: +1 973.633.6344 Cell: +1 973.229.9520 email: matthew.sherman@baesystems.com -----Original Message----- From: ***** IEEE 802 Executive Committee List ***** [mailto:STDS-802-SEC@ieee.org] On Behalf Of Grow, Bob Sent: Wednesday, December 29, 2010 1:42 PM To: STDS-802-SEC@LISTSERV.IEEE.ORG Subject: Re: [802SEC] ++++ EC Ballot on IEEE Service Level Agreement ++++ Closes Tuesday Jan 11 I agree with Tony's comments, plus I find a fair amount of sloppy text in the document. A partial attempt to address plus additional comments is in the attached. --Bob -----Original Message----- From: ***** IEEE 802 Executive Committee List ***** [mailto:STDS-802-SEC@ieee.org] On Behalf Of Tony Jeffree Sent: Wednesday, December 29, 2010 2:16 AM To: STDS-802-SEC@LISTSERV.IEEE.ORG Subject: Re: [802SEC] ++++ EC Ballot on IEEE Service Level Agreement ++++ Closes Tuesday Jan 11 Dear Bruce - I feel the wording of the motion is unfortunate, as it poses a question rather than giving a clear statement of an action that the EC is to take. Hence, it isn't clear to me what outcome I would be voting for if I vote "Approve" - would I be approving asking the question (in which case, there would presumably be a second motion to approve submission of the document), or would I be approving submission as is? Who are we going to submit the SLA to (the motion doesn't state this)? Also, the use of "should" makes the question itself ambiguous - would we be approving something that is virtuous, or something that we actually plan to do? There are plenty of things that we all "should" do, but we don't do all of them. Consequently, without regard to the content of the document, I must vote "Disapprove" until such a time as the motion is re-worded in a form that defines a clear outcome, for example: "EC approves submission of the SLA document to the IEEE-SA as a formal agreement regarding computer services provided by IEEE-SA to IEEE 802." Having said that, I am generally in support of establishing an SLA, but there are a number of problems with the document as it stands, as indicated in the attached markup. Regards, Tony On 22 December 2010 15:54, Bruce Kraemer <bkraemer@marvell.com> wrote: > Dear EC, > > Over the past several months there have been several IEEE computer > system outages that have disrupted email reflectors, myBallot, > myProject and the Mentor document server. > > These services have become critical to the operation of IEEE 802 and > during Dallas plenary we broadly agreed that a service improvement is needed. > > Toward the goal of improving service, Paul has authorized me to > conduct a 20 day EC ballot on the attached SLA. After the comments > have been collected and integrated into the SLA, Paul will submit it > to Judy Gorman for signature as an agreement between 802 and IEEE. > > EC Ballot Question: "Should the EC submit the SLA document as a formal > agreement regarding computer services provided by IEEE-SA to IEEE 802?" > > > Please use the comment attached form for suggestions. > > I reserve the option to close the ballot early should the results of > the ballot be clear prior to the scheduled close date of Tuesday Jan 11, 2011. > > > Regards, > Bruce Kraemer > > > ---------- > This email is sent from the 802 Executive Committee email reflector. > This list is maintained by Listserv. > ---------- This email is sent from the 802 Executive Committee email reflector. This list is maintained by Listserv. ---------- This email is sent from the 802 Executive Committee email reflector. This list is maintained by Listserv. ---------- This email is sent from the 802 Executive Committee email reflector. This list is maintained by Listserv.
Attachment:
SLAdraft -v1 0 mjs comments.doc
Description: SLAdraft -v1 0 mjs comments.doc