Re: [802SEC] Network Update and Incident Reports
Mike, Hey, that's great but we need to know who's doing it NOW ??? Got any pointers for us ???
Thanx, Buzz
Dr. Everett O. (Buzz) Rigsbee
Boeing - SSG
PO Box 3707, M/S: 7M-FM
Seattle, WA 98124-2207
(425) 865-2443 Fx: (425) 865-6721
cell: (425) 417-1022
everett.o.rigsbee@boeing.com
-----Original Message-----
From: Mike Takefman [mailto:tak@CISCO.COM]
Sent: Friday, July 30, 2004 8:27 AM
To: STDS-802-SEC@listserv.ieee.org
Subject: Re: [802SEC] Network Update and Incident Reports
John,
don't forget that we could do RPR wireless as well :-)
mike
John Hawkins wrote:
> Paul,
>
> Thanks for the update. Indeed this is a situation we need to look into
> carefully as it impacts substantially all our attendees.
>
> I do agree that having the same vendor be responsible for the
> "end-to-end" service would help cut down on the finger pointing (and
> from the reports you forwarded, it appears there's still a fair amount
> of that going on).
>
> My only concern (as your rising Treasurer) is for what the resultant
> cost might be. I suspect they underestimated our need for bandwidth and
> hence under-quoted the service last time (the old
> you-get-what-you-pay-for phenomenon). So keep me in the loop on that.
> We've taken on some significant expenditures beyond meeting coordination
> (web-based education, P&P contracts etc) and sooner or later that nice
> reserve will be impacted beyond what is prudent.
>
> It strikes me as ironic that this sort of thing is exactly what IEEE
> LAN/MAN technologies are trying to address: end-to-end QoS. Now if we
> could just find a vendor willing to run an 802.17 ring among our sites,
> and a couple of redundant ISP POPs, all of this would be solved. :-)
>
> j
>
>
> -----Original Message-----
> From: Paul Nikolich [mailto:paul.nikolich@ATT.NET]
> Sent: Wednesday, July 28, 2004 6:11 PM
> To: STDS-802-SEC@LISTSERV.IEEE.ORG
> Subject: [802SEC] Network Update and Incident Reports
>
>
> Dear EC members,
>
> Attached you will find the summary report from IDEAL on the network from
> the July plenary session. Also included is the incident report which
> details why the Internet connectivity throughput was below acceptable
> levels on Monday and Tuesday. (Bob O'Hara please include these in the
> closing EC minutes under the Network Status Update agenda item towards
> the end of the
>
> agenda.)
>
> While reviewing these reports remember, IDEAL was not responsible for
> the Internet Service Provider's throughput, the ISP vendor was. The ISP
> for the July meeting was Winfield Wireless. Winfield Wireless
> acknowledged and described the problems they were had in providing
> adequate throughput at the closing EC meeting. I am requesting a formal
> report from them similar to the ones attached. 802 did receive a rebate
> on the ISP service charges as a result of the problem, but this is small
> consolation for the poor performance. We simply need guaranteed good
> performance to get our work done.
>
> Buzz and I are working to make sure we do not have repeat of these types
> of problems in November. Part of reason we have had network service
> level problems and the time it takes to resolve them result from the
> fact the 'in house' network service provider (IDEAL) and the ISP are two
> different organizations. To eliminate these types of issues in the
> future I believe we should have a single network service Vendor--not
> two. To that end Buzz and I have asked IDEAL to prepare a service
> contract and quote on providing the ISP service as well as the in house
> network service. This will include a precise definition of service
> levels. We will share that information with you as soon as that is
> available.
>
> I apologize for the poor network service in July--it is ultimately my
> responsibility. I will do all I can to ensure it does not happen again.
>
> Regards,
>
> --Paul Nikolich
>
> ----------
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--
Michael Takefman tak@cisco.com
Distinguished Engineer, Cisco Systems
Chair IEEE 802.17 Stds WG
3000 Innovation Dr, Ottawa, Canada, K2K 3E8
voice: 613-254-3399 cell:613-220-6991
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This email is sent from the 802 Executive Committee email reflector. This list is maintained by Listserv.
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